BUS 352 Operations Management

This course emphasizes the optimum deployment of productive resources in industrial, commercial and service organizations. Operations Management is: a) organizing and planning work levels; b) planning for the use of workers, facilities, equipment, and materials; and c) controlling (i.e., evaluating actual output quantities and quality with the original plan). Operations Management utilizes quantitative techniques to inform decision-making. Topics include decision theory, capacity planning, facilities location and layout, project management, inventory theory, and quality control. Computer literacy assumed. Prerequisite: MAT 180, MAT 184 or BUS 280.