2011-2012 Undergraduate Catalog

Student Complaints or Incidents

Cumberland University strives to provide effective and positive services and experiences. Students may register their concerns about ineffective or negative services or experiences with the Dean of Students. Complaints regarding University services, regulations, or other perceived nonconformities may be reported to the Executive Vice President. Complaints must be filed in writing in order for an official investigation to occur. The official investigation may result in a disciplinary hearing or other appropriate measures to ameliorate the complaint. Copies of Complaint and/or Incident Forms may be obtained from the Executive Vice President. A complaint “hotline” has been established and a link has been created on the CU website to submit anonymous complaints or suggestions. Please see the CU website for details.