MSP 5200 Professional Communications

The course focuses on defining personal and organizational communication in a broad-based manner and on aiding the public service manager to examine, analyze, and use a variety of communication forms including verbal, non-verbal, and written. Both individual and group exercises are part of the course. Focus activities include developing communication team building exercises; sharing defining moment exercises; acquiring and using data; developing written materials such as house organs, press releases, resumes, communication trees, electronic mail pieces, as well as writing descriptive narrative. Further, the class introduces the graduate student to methods of collecting data, writing, and presenting research.