/Institutions/Cumberland-University/json/2011-2012/2011-2012-Undergraduate-Catalog-local.json

/Institutions/Cumberland-University/json/2011-2012/2011-2012-Undergraduate-Catalog.json

2011-2012 Undergraduate Catalog > Information Technology > Laptop / PC repair policy

Laptop / PC repair policy

Because of liability issues, Cumberland University does not offer repair or maintenance services for student-owned equipment. We can offer assistance for the following two items ONLY:

1. You are having trouble connecting to any of our services (Blackboard, student email system, etc.)
2. You are unable to connect to the campus wireless network (or wired network in the residence halls)

If your laptop or PC is out of warranty, we can refer you to a reputable local repair shop. See the Office of Information Technology for contact information.

If you are using a Lab or Library PC, you can print to nearby printers. Print quantity is monitored by the Business Office and you may be warned if the usage on your account is excessive. The billing office may start charging for paper usage if excessive use continues after a warning has been issued.