Policy

Refunds

Refunds
Policy

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Document Number: SFS--106 Revision #: 1.0
Document Owner: Executive VP Date Last Updated: 08/17/2012
Primary Author: Executive Director of Enrollment Services Status: Approved
Date Originally Created: 11/30/2011
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General Description
Description: Information about refunds relative to Student Financial Services.

Purpose: Delineation of policy.

Scope: Students

Responsibility: Student Financial Services
VP for Academic Affairs
VP of Business and Finance
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Requirements
Relevant Knowledge: In order to comply with this policy you should know:
Current University policy
Federal statutes
Local statutes
Standard company policies
Standards of good practice
State statutes
Terms and Definitions: Additional training

Corrective Action

Loss of privilege, general
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Policy Provisions
1. Refunds

All class change requests or withdrawals from the University must be made through the Office of the Registrar. This must be done by the dates stated in the CU Register.

Students receiving any form of financial assistance who are considering reducing their class load below 12 semester hours should first consult the Director of Financial Assistance.



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Performance Evaluation
Performance Metrics: Compliance with standard policy and procedure
Compliance with federal mandate

Consequences: Further training
Loss of privileges
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Subject Experts
The following may be consulted for additional information.
Executive Director of Enrollment Services

VP for Academic Affairs

VP of Business and Finance